Hotel Maintenance Technician - Hilton Garden Inn-New York

New York, NY

Line Engineer-I 

Pay Rate: $21/hr

SUMMARY:

The Line Engineer I supports the day-to-day maintenance of the hotel by performing basic repairs and preventative maintenance tasks. This entry-level role provides foundational experience in facilities operations and focuses on supporting guest comfort and safety.

Key Responsibilities

  • Assist with maintenance and repair of plumbing, electrical, HVAC, and guestroom systems under supervision.
  • Respond to routine service calls in a timely and guest-friendly manner.
  • Perform daily inspections and document findings for guest rooms, public areas, and equipment.
  • Complete light tasks including bulb replacement, minor drywall repair, touch-up painting, and filter changes.
  • Keep maintenance areas and equipment organized and clean.
  • Learn and follow company safety procedures including Lockout/Tagout and PPE usage.
  • Maintain detailed logs and records of maintenance activity.
  • Ensure tools and maintenance areas are safe, secure, and organized.
  • Maintain current knowledge of applicable federal, state, and local building codes and regulations.
  • Report to work on time and in full uniform, and uphold a professional appearance and conduct in all guest and team interactions.
  • Assist in troubleshooting maintenance issues and identifying root causes,
  • Maintain accurate records of completed work, project updates, and equipment status in designated logs or software.
  • Clean, lubricate, and maintain tools and equipment; ensure proper storage after use.
  • Safeguard assigned tool pouch and equipment in accordance with engineering department standards.
  • Assist in monitoring facility systems and responding to malfunctions or emergencies in a timely, effective manner.
  • Respond to building emergencies and act quickly to protect guests, staff, and assets.
  • Restore systems to normal operations efficiently after disruptions or emergency incidents.
  • Comply with all departmental safety procedures and support an accident-free work environment.
  • Identify and immediately address any unsafe or hazardous conditions affecting guests or employees.
  • Log daily activities, work orders, and shift issues to support effective team communication.
  • Maintain cleanliness and organization in all engineering and maintenance work areas.
  • Communicate with engineering management regarding work status, required materials, and delayed tasks.
  • Reference and adhere to company Standard Operating Procedures (SOPs) as part of daily operations.
  • Comply with all policies in the M&R Employee Handbook and perform additional duties as assigned by management.

 Qualifications

  • High school diploma or equivalent preferred.
  • 0-1 year of general maintenance or facilities experience preferred.
  • Basic mechanical aptitude and familiarity with tools.
  • Ability to lift 50 lbs, climb ladders, and perform physical work.
  • Willingness to learn and follow instructions.
  • Flexibility to work nights, weekends, or holidays as needed.