M&R Hotel Management is a top-performing hotel operator with a 19-year record of successful hotel operations headquartered in Great Neck and New York City. Our portfolio covers the boroughs of New York, West Virginia, and the Midwest. M&R manages selected brands of Marriott International, Hilton Worldwide, Hyatt Hotels Corporation, InterContinental Hotels Group, Choice Hotels International, Wyndham Hotels & Resorts and Best Western Hotels & Resorts, and the Tarrytown House Estate.
Career Opportunities
JOB SUMMARY The Area Sales Manager is responsible for the Sales functions of the hotel/s including, but not limited to soliciting of accounts, developing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales & hotel goals, prospect and develop new accounts, follows up promptly on leads generated by the lead sources, Global Sales…
Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in…
Night Auditor Location : RESIDENCE INN BY MARRIOTT & SPRINGHILL SUITES BY MARRIOTT NEW YORK, LONG ISLAND CITY 38-39 9TH Street Long Island City, NY 11101 SUMMARY: Process daily audit of the hotel’s financial data. Handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary. RESPONSIBILITIES: Verify each Front Desk shift’s…
Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in…
SUMMARY: The Business Travel Sales Manager is responsible for the Sales functions of the hotel/s including, but not limited to soliciting of accounts, developing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales & hotel goals, prospect and develop new accounts, follows up promptly on leads generated by the lead sources, Global…
Guest Service Agent and Night Audit Relief SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and…
Guest Services Agent/ Night Auditor Relief SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service-related functions and to maintain high standards of service and hospitality. Process daily audit of the hotel’s financial data. ---Overnight shift coverage requrired when needed-- RESPONSIBILITIES: • Provide the highest quality of service to the customer at…
Front Desk Supervisor SUMMARY: To assist guests efficiently, courteously and professionally in Guest Service related functions. To maintain high standards of service, and hospitality. To perform assigned tasks such as scheduling, and ensuring that all GSRs are maintaining high levels of customer service. RESPONSIBILITIES: Provide the highest quality of service to the customer at all…
Bell Person SUMMARY: Bell Person provides a luxury guest service by greeting and escorting guest to their rooms. Open Doors and assist guest/visitors entering and leaving property. Inform guest of property amenities, services and hours of operation and local areas of interest and activities. Identify and explain room features to guest. RESPONSIBILITIES: Maintain lobby, front door, bell…
Front Office Supervisor Location: HOLIDAY INN EXPRESS – MIDTOWN WEST 538 West 48th Street | New York, NY 10036 SUMMARY: To assist guests efficiently, courteously and professionally in Guest Service related functions. To maintain high standards of service, and hospitality. To perform assigned tasks such as scheduling, and ensuring that all GSRs are maintaining high levels of customer…
LAUNDRY ATTENDANT SUMMARY: Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Essential Functions: · Formulates washing formula for stained loads and all other laundry products processed through the laundry area including food and beverage items. ·…
SUMMARY: We are looking for a passionate and self-motivated Director of Food & Beverage for Tarrytown House Estate in Tarrytown, New York. As Director of Food & Beverage, you will lead with the planning, execution and growth of the hotel’s food and beverage program. RESPONSIBILITIES: • Oversee all Food and Beverage operations to include, but not limited to, guest service, food and beverage…
SUMMARY: Tarrytown House Estate is looking for a Director of Finance to oversee all financial functions related to the accounting and internal control over the financial reporting, assets and liabilities of the Hotel. Requirements: Perform oversight, control and audit tasks surrounding the Hotel’s accounts receivable, balance sheet reconciliation, accounts payable, payroll and income…
Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. Check guests in and out efficiently and in a…
Room Attendant SUMMARY: Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Ensure guest satisfaction through room cleanliness and attention to guest needs. Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day…